Raise a Data Protection Complaint
At Ampito, we are committed to handling personal data fairly, transparently and in accordance with applicable data protection laws.
If you have concerns about how we collect, use, store or process your personal data, you can submit a data protection complaint using the methods below.
We take all complaints seriously and will investigate them promptly and fairly.
How to Contact Us
You can submit a complaint through any of the following channels:
Email:
Telephone:
Post:
Office Manager,
Ampito Group,
Portanor House,
Manor Court, Manor Royal,
Crawley,
RH10 9PY.
Online Form:
Information to Include
To help us investigate your complaint as efficiently as possible, please provide:
- Your full name
- Your contact details
- Details of your complaint
- Any relevant dates
- Any supporting information or evidence
- Details of the personal data or processing activity you are concerned about
We may request additional information to verify your identity before providing information relating to your personal data.
What Happens Next?
Once we receive your complaint, we will acknowledge receipt and review the information you have provided. If we require any additional information or clarification to investigate your concerns, we may contact you using the details supplied.
We will investigate your complaint thoroughly and keep you informed of progress where appropriate. Once our investigation is complete, we will provide a clear explanation of our findings, any actions taken and the outcome of the complaint.
We are committed to handling complaints fairly and transparently and aim to resolve them as quickly as possible.
Your Rights
If you are not satisfied with our response, you may have the right to raise your concerns with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
For further information about your rights and how to make a complaint to the ICO, please visit: Information Commissioner’s Office (ICO)
Privacy Information
For more information about how Ampito processes personal data, please read our Privacy Policy.